Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your satisfaction; if you are not completely happy with your purchase, items can be returned or exchanged within 14 days of delivery provided they are unused and in original packaging.
Initiate Request
Contact our customer service team via email or WhatsApp with your order number and photos of the items you wish to return or exchange.
Quality Inspection
Pack the items securely in their original condition with all tags attached; our team will review your request to ensure it meets our hygiene and quality standards.
Ship the Package
Once your request is approved, courier the parcel back to our designated fulfillment center address provided by our support representative.
Refund or Exchange
After receiving and verifying the returned goods, we will process your exchange or issue a store credit/refund within 7 to 10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing